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OpinionHarish Gill

New help desk answers member queries within a day

Calls, email and a chat window are now handled by one team.

By Harish Gill

· 1 min read

Key points

  • Calls, email and a chat window are now handled by one team.
  • Who is affected first, and how.
  • What to watch for next.
Park benches in a shared garden
Stock photograph used as an illustration; it does not show the place, event or people in the story. Photo: Photo: Alexandru STAVRICĂ via Wikimedia Commons (CC0-1.0)

Our community desk spoke to the people involved on Tuesday; they said more details would follow within the week.

What happens next

A follow-up meeting is planned for next month, where the numbers will be checked again.

Also read: Members meet-up returns to Lakeside hall next month

This is a demo story: every name, place, organisation and figure in it is fictional.

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