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OpinionLeela Menon

Member post: what I learned in the first year of running a shop

Priya Nair shares three lessons on stock, credit and customers.

Shelves of a community library
Stock photograph used as an illustration; it does not show the place, event or people in the story. Photo: Photo: Jamie Taylor via Wikimedia Commons (CC0-1.0)

Priya Nair, a fictional member who runs a stationery shop, shares what she learned in her first year.

Lesson one: buy less stock more often. Lesson two: write down every credit sale. Lesson three: learn your regular customers' names.

She thanks the members who helped her at the monthly meetup.

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